Food Pantry Boxes Pre-Packed – Catholic Charities food pantries have changed from a casual “shopping-like” experience to pre-packaged bags and boxes with pick-up at the door.

Aid continues to be extended to the most vulnerable

Many of the tens of thousands of people Catholic Charities West Virginia (CCWVa) serves each year fall into the categories that the Centers for Disease Control considers at risk to contract the Coronavirus (COVID-19).

“The health and safety of our clients, staff and volunteers, are of upmost importance to us,” said Beth Zarate, chief executive officer of CCWVa.

CCWVa continues to provide programs and services to the extent possible during these extraordinary circumstances. However, programs and services have had to be modified or altered as new information regarding the Coronavirus (COVID-19) pandemic is received.

Throughout all sites, CCWVa is diligent in meeting the Centers for Disease Control’s (CDC) standards.

“Catholic Charities West Virginia has worked hard to modify our services across the state in line with Centers for Disease Control regulations and to keep our staff, volunteers and clients safe,” said Zarate.

Staff Packing Food Pantry Boxes – Food pantry boxes are pre-packed by staff member Keith Miller at the Catholic Charities Neighborhood Center. Food is pre-packed in bags or boxes prior to pantry open hours by staff and volunteers to eliminate the need for clients to stand in line and walk through the building with one another.

Program Modifications

Food pantries have changed from a casual “shopping-like” experience to pre-packaged bags and boxes with pick-up at the door.

Hot meals, typically served buffet style, are now pre-packed in “to-go” containers and distributed at front entryways.

Meal deliveries from the Catholic Charities Neighborhood Center are being placed at the front doors of recipients.

Case management and emergency assistance services are provided by phone rather than in-person visits.

The CCWVa Mobile Food Pantry has shifted to a drive-through model in all counties that it serves.

CCWVa adult education centers are assisting learners in continuing their studies independently and online with follow-up phone calls from instructors.

Child Care Resource Center offices are assisting clients and providers via telephone and email.

CCWVa HomeCare services have been modified with in-home caregivers wearing personal protection equipment and diligently adhering to CDC recommended guidelines for infection control.

CCWVa’s Supplemental Nutrition Assistance Program (SNAP) Outreach program services continue to be offered remotely.

West Virginia Birth to Three services are provided through phone or virtual/video visits.

Child Care Food Program continues to provide services via telephone and email.

CCWVa Disaster Services Program continues to provide assistance via telephone and email.

West Virginia Birth to Three Services Provided Virtually – West Virginia Birth to Three specialist Diane Coleman meets with an infant and her family via videoconference.

The agency’s Migration and Refugee Services Program still provides active case management services to refugees and other eligible populations through phone and email. The program still provides immigration legal services through phone as well.

Staff members who do not work directly with clients are working remotely as possible.

All work travel has been canceled.

Upcoming fundraising events for the next several weeks have been postponed or canceled; the Neighborhood Center Spaghetti Dinner in Wheeling has been postponed; the Derby Party event in Huntington has been canceled; and the Sabika Bingo fundraiser in Bluefield has been postponed.

Last updated on March 26, 2020 at 9:00 a.m.

Contact Local Offices for More Information

Individuals are encouraged to call their local office for more detailed information. The CCWVa office directory is available at https://catholiccharitieswv.org/office-directory/.

Case Management Services Provided via Phone – CCWVa case manager Joe Sparksman conducts case management appointments via phone.

CCWVa Commitment

“CCWVa is committed to staying present and working through this health crisis with the vulnerable populations we serve,” said Zarate.

“We hope to continue providing essential services to the Mountain State, knowing that the impact of illness and layoffs will be dire to many families,” said Zarate. “The work we do is critical; without it, people go hungry.”

How to Help

CCWVa has received a number of questions about how to help. The agency requests donations to help meet critical needs. Donations can be made by making a check payable to Catholic Charities West Virginia and mailing it to CCWVa, 2000 Main Street, Wheeling, WV 26003; or by making a donation online at https://catholiccharitieswv.org/all-causes/.

“Now more than ever, we are called to be people of faith and to reflect the love of Our Lord and Savior to each person we encounter,” said Zarate. For more information about CCWVa, visit www.CatholicCharitiesWV.org.